I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

  • disambiguity » Customer Vs User Experience
    Since it came up in discussion at the recent London UX Bookclub where we were discussing Selling Usability: User Experience Infiltration Tactics by John S. Rhodes, I have been thinking about whether it would be useful to start calling myself a Customer Experience Consultant rather than a User Experience Consultant.
  • Using ethnography to improve user experience | cxpartners
    How can you ensure your service stands out from its competitors in the marketplace as the one people want to use?

    One way is to uncover how your users interact with you and find new ways to support their behaviours’.

  • Agile User Experience Projects (Jakob Nielsen’s Alertbox)
    Agile projects aren't yet fully user-driven, but new research shows that developers are actually more bullish on key user experience issues than UX people themselves.

Please do feel free to suggest other related (and unrelated ones)!