Alex Horstmann’s user experience, usability, design, eCommerce and design bookmarks for November 19th.

  • How To Use the “Seven Deadly Sins” to Turn Visitors into Customers
    Since the beginning of time, people have exploited the human desire to sin so that they could achieve their goals. Finding out what causes people to sin helps us understand the triggers which prompt people to take an action. The Web has made it even easier to exploit these tendencies to sin, in order to build user engagement and excitement about your service or product. In this article we’ll show examples of how successful companies exploit the tendency to conduct all the famous Seven Deadly Sins, and in turn generate momentum with their website visitors. Ready? Let’s roll.
  • Expedia Acquires FlightTrack App Developer Mobiata
    Expedia has just announced that it has acquired developer Mobiata, the creator of popular mobile travel application FlightTrack. Terms of the deal were not disclosed.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

  • Communicating errors
    Ideally, you'll design your system to prevent errors from occurring in the first place. But no matter how simple your system, someone, somewhere, will make an error when using it. The difference between a great user experience and an awful one is what your system does next.
  • Content strategy for dummies
    Information architects need to understand content. Content strategists need to understand context. In terms of traditional sitemaps, the boxes have no value without the interconnecting arrows. And the arrows have no meaning if there are no boxes to which to point. And that’s why there is so much gray area in the definition – and why the pedants will spend years fighting over definitions in the years to come
  • Management 3.0: Being an Agile Manager | Agile UX
    During an agile transition program, do not let your managers by the roadside! Rather help them to become Agile managers and to control the evolution of their profession.
  • 500 Internal Server Error
    500 Internal Server Error
  • Next generation of consumers – smart but not predictable | Tnooz
    I am fascinated by the buying behavior of different sections of society and different nationalities/tribes and what makes the consumer tick.<br />
    <br />
    Recently I have been thinking about the Millenials – those who are the next generation after the Gen-Y.<br />
    eMarketer has done two pieces on Millenials and its buying behavior. In the first, Millennials Show Off Brand Relationships, looked at how Millenials interact with and view brands.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

  • 54% of H.264 Web Video Now Available in HTML5 – Mac Rumors
    Media search site MeFeedia today released the results of a new survey showing that 54% of H.264-encoded video on the Internet is currently available in HTML5 format, double the share of just five months ago. The rapid increase has been driven by the explosion in the mobile industry, led in part by Apple's iPhone and its lack of support for Adobe's Flash platform.
  • Customer Service: A Culture, Not a Department
    As the iconic Nordstrom Inc prepares to open its newest store in Cincinnati’s Kenwood Towne Center It seemed logical to reflect on the essence of what makes great customer service.
  • HOW TO: Build an App for Your Small Business
    So, you’re a small or medium-sized business, and you want to build a Facebook, mobile or web app. You’re undertaking something that’s both simple and ambitious, and you’re probably looking for a bit of help.
  • Wireframes Magazine » Site Architecture Stencil for OmniGraffle
    Austin recently came up with a sitemap or site architecture OmniGraffle stencil that makes room for some extra description. In the stencil, beside each page title there is now a little space for an explanation of what the page is about. He shared the downloadable stencil which can be obtained right from his site. Awesome. Thanks!
  • Persuasive purchase behaviour – Understanding the power of the Goldilocks Effect
    Persuading people to commit to a transaction online can be achieved by applying any number of psychological techniques. And although the term ‘persuasion’ may, at times, been seen to have certain negative connotations there are plenty of ways in which we can encourage behaviour through a well designed interface without resorting to deception or the use of ‘dark patterns’.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

  • Think Vitamin » Building User Loyalty
    Loyalty. Super hard to get, super easy to lose. Especially today when the consumer has so much choice and so much power. Never before have they been able to compare, research, and discuss their purchasing choices like they can today. So what can you do, particularly as a web brand, to create and grow loyalty?
  • Using Accessibility and Usability to Increase Conversion Rates | Design Reviver
    There is a plethora of ways to increase conversion rates, but a couple of ways are often disregarded as important, when they truly are. In order to show the importance of accessibility and usability, here we’re going to take a look at a variety of tips that’ll help increase conversion rates through them.
  • Finding the Balance: Users’ Needs Vs. Clients’ Wants | UX Booth
    You all know the project. After months of working with your client’s web team consisting of a web developer and a marketing manager, the project has gone seemingly well. The client is happy and you are happy. You have clocked up months of research into who the users are and what their objectives are, and have transformed the userflows into wireframes and a working prototype. Concepts have been designed and you are proud of what you have created.
  • User Centred Design – Infographic Poster by Pascal Raabe
    THE CENTRAL PREMISE OF USER CENTRED DESIGN IS THAT THE BEST DESIGNED PRODUCTS AND SERVICES RESULT FROM UNDERSTANDING THE NEEDS OF THE PEOPLE WHO WILL USE THEM. —Design Council
  • 8 Must-see UX Diagrams | UX Booth
    If you’re new to the field of user experience design, welcome! There’s plenty to see and do around here. And although many brilliant contributors have come before us, there’s actually not too much to catch up on—if you know where to look. Because pictures are worth so much, illustrated diagrams have served a critical role in our community.

Please do feel free to suggest other related (and unrelated ones)!