Users’ Perception of Product Ratings (New Qualitative & Quantitative Findings)

http://baymard.com/blog/user-perception-of-product-ratings

Ethnographic research drives IKEA’s global success

http://www.experientia.com/blog/ethnographic-research-drives-ikeas-global-success/

John Lewis to trial customer tracking software to speed up collections

http://www.theguardian.com/business/2015/mar/25/john-lewis-customer-software-collections-jlabs-app

Applying Product Thinking to Process Improvement

http://neo.com/2015/02/24/applying-product-thinking-to-process-improvement

The Wearable Web

http://cognition.happycog.com/article/the-wearable-web

Track of the week:

Woke up this morning – Alabama 3 (Exile on Coldharbour Lane version!)

It’s not enough to be fast: how emulating human interaction is key to improving digital communication

http://www.fastcocreate.com/3042288/its-not-enough-to-be-fast-how-emulating-human-interaction-is-key-to-improving-digital-commun

Too much info? Or not enough? Which created a double-digit conversion increase?

https://whichtestwon.com/test/too-much-info-or-not-enough-which-created-a-double-digit-conversion-increase/

Why is Amazon launching a physical store – and what will it mean for retail? (via @leemcivor)

http://www.mycustomer.com/feature/technology/why-amazon-launching-physical-store-%E2%80%93-and-what-will-it-mean-retail/168265

Designing for the Workspace First (via @jackroless)

http://jesseddy.com/blog/2015/03/designing-for-the-workspace-first/

Ikea: 7 Predictions For What Your Home Will Look Like In 2020

http://www.fastcodesign.com/3043407/tech-forecast/ikea-on-7-predictions-for-what-your-home-will-look-like-in-2020

Video of the week:

The Four Horsemen: Amazon/Apple/Facebook & Google – Who Wins, Who Loses?  

https://youtu.be/XCvwCcEP74Q

The CX Pyramid: Why Most Customer Experience Efforts Fail
http://www.experiencetheblog.com/2015/03/the-cx-pyramid-why-most-customer.html

 
 

Bottling Lightning: How to channel and sustain creativity
http://uxmag.com/articles/bottling-lightning

 
 

Deconstructing Fidelity
http://uxmag.com/articles/deconstructing-fidelity

 
 

The man behind the Apple Watch
http://howtospendit.ft.com/technology/77791-the-man-behind-the-apple-watch

 
 

“Delightful” Interaction Design Needs To Die
http://www.fastcodesign.com/3042849/delightful-interaction-design-needs-to-die

 
 

The lowest price doesn’t mean the price is right
https://econsultancy.com/blog/66173-the-lowest-price-doesn-t-mean-the-price-is-right

 
 

Automating Style Guide-Driven Development
http://www.smashingmagazine.com/2015/03/05/automating-style-guide-driven-development/

 
 

Nudging and Choice Architecture: Ethical Considerations
http://www.experientia.com/blog/nudging-and-choice-architecture-ethical-considerations/

 

 

Friday Funny: Kindle Cover Disasters
http://kindlecoverdisasters.tumblr.com/

Considering the Consideration Funnel
http://www.adaptivepath.com/ideas/considering-the-consideration-funnel/

 

How to Manufacture Desire
http://uxmag.com/articles/how-to-manufacture-desire

 

The Theory and Practice of Sketching within the UX Industry
http://www.paulolyslager.com/theory-practice-of-sketching-ux-industry/

 

How Lego became the Apple of toys
http://www.fastcompany.com/3040223/when-it-clicks-it-clicks

 

My favourite video of the week:
Steve Jobs brainstorms with the NeXT team (1985)
http://iatelevision.blogspot.co.uk/2015/02/steve-jobs-brainstorms-with-next-team.html

Your Amazon Homepage Might Look Different Today

http://uk.businessinsider.com/amazon-design-change-2015-1?r=US

Beyond Clicks: Headlines That Persuade

http://www.neurosciencemarketing.com/blog/articles/headlines-that-persuade.htm

How to Manufacture Desire

http://uxmag.com/articles/how-to-manufacture-desire

Top essays in 2014 about mobile, growth, and tech

http://andrewchen.co/my-top-essays-in-2014-about-mobile-growth-and-tech/

CES 2015: 25 new products and technologies worth talking about

http://www.theguardian.com/technology/2015/jan/09/new-products-technologies-ces-2015

Ad of the week

HarrimanSteel do insane things with 2015 ping pong balls in cool new Pepsi ad

http://www.itsnicethat.com/articles/harrimansteel