BlobFisk.com

This made me laugh out loud – especially the odd question and answer at the very end.

Please don’t watch this if you are offended by cursing or by people ranting against bankers!

Irishman rants about Irish bankers (YouTube)

It’s funny because it’s true.

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• The basics of Customer Service stay the same, online and offline | experience matters
  The goal as a company is to have customer service that is not just the best, but legendary.
• Decision Architecture: Helping Users Make Better Decisions :: UXmatters
  What is it that makes a Web site great? In answering this question, it’s sometimes valuable to take a step back and consider anew why we create Web sites. … For the most part, we create Web sites to get users to do something….
• Barriers to Adoption and How to Uncover Them :: UXmatters
  Adoption is key to the success of products and services. When clients come to us to evaluate a concept, prototype, or completed product, the evaluation really boils down to one fundamental question: Will people use it?
• YouTube – FASCINATING AIDA – Cheap Flights
  Feckity, feckity, feck, feck!
• E-commerce stats round up | Econsultancy
  Econsultancy's mammoth Internet Statistics Compendium has just been updated, so I've been rounding up some recent stats on e-commerce…
• Rich Internet Application Screen Design | UX Magazine
  esigning a rich Internet application (RIA) can test even an experienced design team. The hardest challenge is to blend Web and desktop paradigms to create a responsive and intuitive experience. Some paradigms that exist in the desktop environment are ill-suited for the Web, while many of the Web paradigms people are familiar with (paging, explicit refresh) are no longer necessary with RIA technologies like Flex and Ajax. As this space matures, we are learning more and more about which boundaries can be pushed, and which patterns transcend time and technology.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• Classification schemes and when to use them
  When you do information architecture work you’ll realize that most sets of content can be organized in more than one way. One of the challenges for an IA project is figuring out what way works best for your audience, your content and your project’s goals.
• The Differences Between Good Designers and Great Designers
  Four years ago Cameron Moll gave a presentation on 9 skills that separate good designers and great designers. It’s a great talk and if you have the chance I suggest you at least check out the PDF slidedeck. I think the points he makes in the presentation are still relevant today and go a long way in educating us in how designers should be approaching their interactive designs.
• The Art & Science of Evidence-Based Design
  Last year, I gave a presentation at MeshU that took a behind the scenes look at how we arrive at design decisions. I've since taken clients through variations of this presentation, which is always evolving because it corresponds to such a perennial and fundamental question in our field.
• Web Savvy Typography
  Typographic styles and conventions are ever changing. Periodically you need to replenish your knowledge and stay current about trends and activities in web typography. What is the best font family to use when styling a website? Should you use pixels, ems, or percents to size fonts? What is the best font color to use? How do you make titles and headlines that look good and improve your search engine optimization? How wide should a text column be? How should you use words in italics? Read further to learn about these guidelines and more for creating web savvy typography.
• Making sense of the data: Collaborative data analysis
  I've often said that most of the value in doing user research is in spending time with users — observing them, listening to them. This act, especially if done by everyone on the design team, can be unexpectedly enlightening. Insights are abundant. But it's data, right? Now that the team has done this observing, what do you know? What are you going to do with what you know? How do you figure that out?
• How a Web Design Goes Straight to Hell – The Oatmeal
• Eight interaction design and architecture videos
  The disciplines of interaction design and architecture share a number of common traits—such as a focus on solving problems for people and encouraging people to interact with products and environments in new and exciting ways—and each discipline can learn much from the other.<br />
  These eight videos highlight the work of people who see and celebrate the connections between interaction design and architecture.

Please do feel free to suggest other related (and unrelated ones)!