The power of the symposium for sharing design

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Picture of people at an exhibitionWikipedia defines a symposium as “a drinking party (from Greek sympotein, ‘to drink together’)”, so I’d like to start by stating that, while I’m a big fan of drinking together, this is not what I’m referring to! What I’m referring to is the format, often taken in the academic world, of meeting to discuss and share ideas around a particular theme.

So, what does this have to do with user experience?

I work in a large FTSE 100 organisation, but regardless of size, as a UX person in an organisation one of the biggest headaches is sharing your work with everyone that feels they have a say in what you are doing (and that’s generally a long list). Sharing work is definitely not a bad thing – getting a broad spectrum of people giving you feedback gives you interesting and different perspectives.

However, were you to individually sit down with everyone that asked to see/feedback on what you are working on, you would spend 99.7% of your time taking people through the work you’ve been done, and the remaining 0.3% of your time evolving it and/or moving on to the next thing!

A technique that I’ve used, successfully, is to hold a symposium. We take over a large room for half a day, and stick all of our work on the walls. We then invite as wide an audience as possible to pop in at any stage during the symposium, and have a look at our work.

We present the various streams of work as areas on the wall, where deliverables are shown, and the person/people who worked on them are there to talk people through the posters, answer question and gather feedback. These ‘station’ type areas could be at a page level, or present the results of some research.

I believe that there are a number of advantages to this format:

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User Experience, Usability and Design links for November 18th

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Alex Horstmann’s user experience, usability, design, eCommerce and design bookmarks for November 18th.

  • Weary of online booking, clients return to travel agents – USATODAY.com
    Vacationers who hire Suzanne Burr book their travel the old-fashioned way. They tell Burr where they want to go and what they need when they arrive, and leave it to her to make it happen.
  • Google AdWords: Website Optimizer Help
    This handy calculator helps you estimate the potential duration of your experiment. Try out various numbers of combinations and see how they affect the length of the experiment. For pages with very high traffic, the differences may be negligible.
  • The Battle Between Thoughts and Emotions in Persuasion — PsyBlog
    Nowadays people tend to use 'I think' and 'I feel' interchangeably. For some this is a linguistic faux pas, but what about psychologically? Does it make any difference whether what you say is couched in 'thinking' or 'feeling' terms?
  • Mobile User Experience Trends on the Horizon | UX Magazine
    The majority of the world's digital experiences now happen through mobile devices linked by wireless networks. It is this untethered medium that is defining future trends in user behavior, sweeping away the legacy of interaction methods established for fixed computing scenarios.
  • Verified by Visa and Mastercard SecureCode are broken and need to be fixed | cxpartners
    Verified by Visa and Mastercard SecureCode are broken. At cxpartners we’ve watched hundred of users on e-commerce websites and seen some serious trust and usability issues that are hurting e-commerce. Our clients have seen conversion rates drop because of it. E-consultancy published an article over a year ago with specific examples of 3D secure harming sales.
  • Failure by Design / FINCH
    Losses feel worse than gains feel good. Rationally we should treat losses and gains the same. But that isn’t the way we are built. Consider how people make decisions when buying and selling stocks. Most people will sell stocks that go up in value, but they will tend to hold onto stocks long term that are going down in value. Selling the losing stock will make the loss tangible and the feeling of that is much worse to deal with. No one wants to lose. It’s painful.1
  • Introduction | The Elements of Typographic Style Applied to the Web
    Robert Bringhurst’s book The Elements of Typographic Style is on many a designer’s bookshelf and is considered to be a classic in the field. Indeed the renowned typographer Hermann Zapf proclaims the book to be a must for everybody in the graphic arts, and especially for our new friends entering the field.

Please do feel free to suggest other related (and unrelated ones)!

User Experience, Usability and Design links for November 15th

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I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

  • Communicating errors
    Ideally, you'll design your system to prevent errors from occurring in the first place. But no matter how simple your system, someone, somewhere, will make an error when using it. The difference between a great user experience and an awful one is what your system does next.
  • Content strategy for dummies
    Information architects need to understand content. Content strategists need to understand context. In terms of traditional sitemaps, the boxes have no value without the interconnecting arrows. And the arrows have no meaning if there are no boxes to which to point. And that’s why there is so much gray area in the definition – and why the pedants will spend years fighting over definitions in the years to come
  • Management 3.0: Being an Agile Manager | Agile UX
    During an agile transition program, do not let your managers by the roadside! Rather help them to become Agile managers and to control the evolution of their profession.
  • 500 Internal Server Error
    500 Internal Server Error
  • Next generation of consumers – smart but not predictable | Tnooz
    I am fascinated by the buying behavior of different sections of society and different nationalities/tribes and what makes the consumer tick.<br />
    <br />
    Recently I have been thinking about the Millenials – those who are the next generation after the Gen-Y.<br />
    eMarketer has done two pieces on Millenials and its buying behavior. In the first, Millennials Show Off Brand Relationships, looked at how Millenials interact with and view brands.

Please do feel free to suggest other related (and unrelated ones)!

User Experience, Usability and Design links for November 12th

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I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

  • Absorb Emulate and Innovate
    There’s something good to be said about mimicry. When artists learned their trade in the way old days (and often today), they were pushed by their teachers to emulate the great masters, to understand their choices, to learn their brush strokes. Sometimes, it would be years of emulation and copying before a student was set free to try her own hand at a creative work. In marketing (and in business innovation overall), I’ve made quite a habit of absorbing other ideas that make sense from other industries or verticals, emulating key elements of their methodology, and then innovating to make them make sense for me.
  • 4 Unexpected Situations For Creating Content
    To an already busy small business owner or marketer, you may wonder, how in the world do I make time to create content? To blog once or more a week on top of everything else I already do?
  • How to treat new employees
    A person’s first day on a new job is a stressful time even under the best of circumstances. You don’t know anyone there, you don’t know your job, you don’t know the written and unwritten rules of the workplace – and yet you have a burning desire to do well, to show your worth and to excel.
  • Start – Treehotel
  • Old Spice Sales Double With YouTube Campaign
  • Balanced Arguments Are More Persuasive — PsyBlog
    Every argument has at least two sides, even if sometimes, we're not prepared to admit it. But in the heat of battle many people present their own side of the argument as though there's no alternative.

Please do feel free to suggest other related (and unrelated ones)!

User Experience, Usability and Design links for October 18th

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I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

  • Content Strategy: The Old, New Thing | Idea Engineers
    Recently, in the past year, you may have heard a lot of buzz about content strategy, as well as concepts such as ‘content curation,’ portable content and/or semantic web. Perhaps you have heard it said that content strategy is the next big thing in the interactive and digital worlds. Some proffer that ‘content is king,’ and that digital information will double or even triple in the next fear years. Others have asserted that content and content strategy will be the single most important factors in the future of the Web. For a lot of folks, these are quite bold statements that may or may not mean anything.
  • What Motivates Us To Do Great Work? :: Articles :: The 99 Percent
    What motivates us to do great work? It’s an age-old question. But the age-old answers – rewards, recognition, money, stability – no longer seem to suffice. As we’ve shifted to a knowledge-based economy, it turns out that what drives us has shifted, too.
  • Going Mobile: Designing for Different Screen Sizes | Promoting Your Mobile App :: UXmatters
    In this edition of Ask UXmatters—which is the first in a two-part series focusing on user experience design for mobile devices—our experts discuss<br />
    <br />
    designing for a wide range of devices with different screen sizes<br />
    promoting your mobile application
  • » Using numbers to plan content Johnny Holland – It’s all about interaction » Blog Archive
    Something that’s fascinated me about online metrics since I started working in online (quite a long time ago in internet terms) is their immediacy. In fact, it’s their instancy… this real-time sense you get from actually watching people move in and out of a website or email or mobile platform—that really mesmerises. The numbers create a kind of certainty about the clicks, impressions, traffic volume… and based on those numbers we believe we can know what worked (or didn’t work). On the basis of these metrics we do more or less of the same.
  • 10 great user experience blogs–Making Websites Easy To Use

Please do feel free to suggest other related (and unrelated ones)!