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I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• Designing Mobile Search: Turning Limitations into Opportunities …
  Designing a mobile finding experience requires thinking in terms of turning limitations into opportunities.
• Organized Approach to Emotional Response Testing
  The Product Reaction Cards are part of the Desirability Toolkit that suggests facilitators ask users to choose the cards that "best describe the product or how using the product made them feel" and then ask them to narrow their selection to just five cards. The cards selection process is then followed by an interview where the participant explains why they selected those five cards.
• Where Do Heuristics Come From?
  What I learned in the process of developing style guidelines for voting system documentation (which, astonishingly, took about a year) is that most heuristics—accepted principles—used in evaluating user interfaces come from three sources: lore or folk wisdom, specialist experience, and research.
• The User Centered Design Conundrum
  When I mention design research to clients unfamiliar with user–centered design, I am often confronted with a blank stare. At first, I thought that I simply might be doing it wrong: selecting the wrong kinds of clients with which to work, or associating myself with the wrong kind of companies—but after attending events and meet-ups frequented by UX professionals, I’ve learned that I’m not alone. The problem—willful ignorance to the benefits of design research— is a pervasive one.
• Web Design Criticism: A How-To
  Web design is a relatively young field. It’s youthful, growing and made up of people from all kinds of backgrounds, many of whom lack formal design training. We have learned, and still are learning, as we go. It was there, as part of that training, that I learned about critiquing, both giving and receiving, through regular design reviews.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• Search is the Web’s fun and wicked problem
  Search is the Web's most powerful and frustrating tool. It's the conduit to unfathomable amounts of information, yet it requires a fair degree of user education to reach its full potential. It's odd that something so important is so hard to harness.
• Get on the same page with personas
  Personas are a vital tool in designing a product or interface that connects with its users. When you don’t have clear personas as your designing guide, other factors get in the way. Ultimately the interaction fails: it gets made for ease of the coder rather than ease of the user, features get added that don’t present a strong benefit to the user, without a single vision everyone ends up compromising and nothing gets accomplished thoroughly. Below are a few key nuggets I took from the sources at the end of this post.
• Conversion Room: Improve your web-forms and increase conversions
  As a follow up to our previous post "Is your website easy to buy from?", we're now going to take a deeper look at web-forms. Web-forms are often the only communication point your website visitors have with your business, yet unfortunately they are often a neglected after thought for many websites.
• LukeW | An Event Apart: 10 Secrets from a UX Design Strategist’s Toolbox
  Sarah Nelson's 10 Secrets from a UX Design Strategist’s Toolbox talk at An Event Apart San Francisco detailed a number of ways to manage collaborative design sessions.
• Winning Content: Thoughts on influence and content strategy
  Blog on content and editorial.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• Better User Experience With Storytelling, Part 2 – Smashing Magazine
  Concluding this two-part article, we hear from creative professionals who are leading the way in this relatively new world of combining the craft of storytelling with user experience. We’ll also see how storytelling can be applied to more than just interactive experiences: we find it in everything from packaging to architecture.
• The Usability Mindset: What You Need to Know Before Implementing User …
  To succeed, you're going to have to shift the core belief system of your organization. If you can't pull this off, you'll encounter resistance at every turn, and your project is destined for failure.
• Hierarchy of Need
  The Hierarchy of Needs was devised by the psychologist Abraham Maslow (1943) and is a theory of motivation. The hierarchy comprises the following five needs: 1. Physiological, 2. Safety, 3. Social, 4. Esteem, 5. Self-actualisation. Maslow argued that the lower-order 'deficiency needs' (1-3) have to be met before the higher-order 'growth needs' (4-5) can be satisfied. As each of the needs is satisfied, so the need at the next level becomes more important to the individual.
• Creating successful style guires
  Style guides are a great way to ensure user experience consistency when developing an application and a way to communicate user experience standards across an organization. They can be application specific, platform specific, and may encompass enterprise-wide standards. A style guide can help make the development of user interfaces more efficient and help ensure good user interface design practices.
• The user experience design career path
  User experience (UX) design has a reputation for being both hard to get into and hard to progress from. I talked about how to get into UX design in my last article, so now I want to talk about where you go once you get in. In some ways, this is actually a harder problem. There are books that introduce you to UX design but none that really show you how to branch out once you’ve established yourself as a UX designer
• THE USAGE LIFECYCLE
  When you start framing design in terms of the usage lifecycle, you begin to see how each stage has different design challenges. What was a huge show-stopping issue for users at first contact is never a problem for them in later stages. What is a complex issue during regular use never occurs to someone just starting out. In this way the point at which people are in the lifecycle determines context for the user as much as anything else. Just as much as we need to “know your user” we need to know what they’re doing…rather, where they are in the usage lifecycle.
• FormFiftyFive – Design inspiration from around the world

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• Color Theory for Designers, Part 1: The Meaning of Color – Smashing …
  Color in design is very subjective. What evokes one reaction in one person may evoke a very different reaction in somone else. Sometimes this is due to personal preference, and other times due to cultural background. Color theory is a science in itself. Studying how colors affect different people, either individually or as a group, is something some people build their careers on. And there’s a lot to it. Something as simple as changing the exact hue or saturation of a color can evoke a completely different feeling. Cultural differences mean that something that’s happy and uplifting in one country can be depressing in another.
• Hierarchical Task Analysis
  As UX professionals, we have a great many analytical and descriptive tools available to us. In fact, there are so many that it can sometimes be difficult to decide which tool is most appropriate for a given task! Hierarchical task analysis (HTA) is an underused approach in user experience, but one you can easily apply when either modifying an existing design or creating a new design.
• Taming the Elephant in the Room: Brand Perception and Bias
  People’s preconceived notions can be another elephant in the room—a barrier to achieving accurate and actionable feedback on a concept or design.
• Browse if the new black
  Search, search, search. Everyone is talking about search these days. Bing, semantic search, site search. That’s all you hear. Don’t get me wrong: search is wildly important to our daily experiences on the web. I’ve written a bit on search on this blog. And I work for LexisNexis, whose core business is based on search.
• Usability Metrics (Jakob Nielsen’s Alertbox)
  Although measuring usability can cost four times as much as conducting qualitative studies (which often generate better insight), metrics are sometimes worth the expense. Among other things, metrics can help managers track design progress and support decisions about when to release a product.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• 10×10 / 100 Words and Pictures that Define the Time / by Jonathan J. Harris
  10×10 is an interactive exploration of the words and pictures that define the time. The result is an often moving, sometimes shocking, occasionally frivolous, but always fitting snapshot of our world. Every hour, 10×10 collects the 100 words and pictures that matter most on a global scale, and presents them as a single image, taken to encapsulate that moment in time. Over the course of days, months, and years, 10×10 leaves a trail of these hourly statements which, stitched together side by side, form a continuous patchwork tapestry of human life.
• Making Users Buy Online – The Importance of Building …
  With online sales rising to 9.8% of the total retail sales in the UK in 2008* and 12.6% of businesses selling online (Office of National Statistics), the role of company websites is still enhancing often becoming a central part of the offered customer experience.
• Design the stakeholder experience | Front to back
  To get the stakeholders on track for a successful UX project, use your skills and design the stakeholder experience.
• Video: The right way to wireframe
• Improve conversions by connecting with your audience
  Lots of people design sites based on what they would like to see. However, what makes sense to a designer may not make sense to their target audience. If designers seek to create a conversion-friendly web experience we’re going to have to learn about our audience and what makes them tick.

Please do feel free to suggest other related (and unrelated ones)!