I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

  • 7 Ways to Increase User Participation
    Running a site doesn't only require Web development skills. Any site where the users can add content and communicate with each other requires a great deal of care and attention if it's going to be a success.
  • Presentation Zen: Presentation: A few minutes with John Cleese on creativity
    Below is an excellent 10-min video clip from a presentation by John Cleese expressing a few of his ideas on creativity. One of the main problems for many of use today is that we are always in a hurry and our minds are a bit scattered juggling many balls in the air.
  • The 5 habits of highly effective field researchers
    You may not get many chances to visit and observe your customers at their place of work, so you want to make the most of the opportunity. But what’s the best way to run a site visit? Highly effective field researchers show 5 specific behaviours. They create a focus question, audio record the sessions, take photographs of the environment, take notes and write up a short summary of the observation immediately
  • Three Reasons Why Persuasive Design Isn’t Enough to Influence Change :: UXmatters
    Persuasive design is designing to change people’s behavior, or actions. This design movement fascinates me, and I’m jump-up-and-down thrilled to see it get more attention lately. Forbes recently ran an article about Jon Kolko, creative frontman at Frog Design, and his perspective on persuasive design. Kolko noted:
  • Faceted Navigation: SEO and Facets « Experiencing Information
    Faceted navigation, when done well, can help customers find what they are looking for quicker and in a more satisfying way. This is good for business and for the bottom line. After all, customers can’t buy what they can’t find.
  • Why mobile is vital for in-destination bookings | Tnooz
    We have always known that activities tend to be the last thing that people book when they go on holidays.<br />
    For the most part this is due to two important factors:<br />
    <br />
    For online travel agency sites that provide airport transfers and activities, these offerings are treated as an add-on at the end of the booking after flight, hotel and car. This makes it very easy to skip during the booking process.<br />
    <br />
    The majority of in-destination offerings are not available online. The ones that are provided are generally consolidated through multiple aggregators, such as a local destination marketing company and then the OTA.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

  • Get Mental Notes
    In the midst of a busy project it's all too easy to forget the nuances that distinguish great products. Mental Notes brings together 50 insights from psychology into an easy reference and brainstorming tool. Each card describes one insight into human behavior and suggests ways to apply this to the design of Web sites, Web apps, and software applications.
  • Concerning Fidelity in Design
    People swear by their design processes. Rachel Glaves insists on sketching by hand; Dan Brown urges extensive wireframing; while Ryan Singer goes straight to HTML. Heated debates arise at conferences as advocates staunchly defend their favorite techniques.
  • Interface – the ultimate mockup & prototyping tool for iPhone & iPad …
    A nice mockup & prototyping tool that runs right on your iPhone.
  • Conversion Room: 7 ways to improve your call to action
    If you only had 5 seconds to sell your product, what would you do? Your landing pages have, on average, about 5 seconds before visitors decide to stay or bounce.
  • Cooper Journal: Reconciling Market Segments and Personas
    Market segmentation and personas are two different techniques that are often perceived as conflicting methods, but they are actually complementary tools that organizations can use to design and sell successful products.
  • A List Apart: Articles: Sign Up Forms Must Die
    I’ll just come out and say this: sign-up forms must die. In the introduction to this book I described the process of stumbling upon or being recommended to a web service. You arrive eager to dive in and start engaging and what’s the first thing that greets you? A form.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

  • Design Better And Faster With Rapid Prototyping – Smashing Magazine
    The old adage, “a picture speaks a thousand words” captures what user interface prototyping is all about: using visuals to describe thousands of words’ worth of design and development specifications that detail how a system should behave and look. In an iterative approach to user interface design, rapid prototyping is the process of quickly mocking up the future state of a system, be it a website or application, and validating it with a broader team of users, stakeholders, developers and designers. Doing this rapidly and iteratively generates feedback early and often in the process, improving the final design and reducing the need for changes during development.
  • A Link Labeled "Products" (or "Solutions" or "Clients") is a Bad Idea …
    got this idea about links like “Products”, which we see on a lot of corporate sites. Vanessa was talking about these words from an SEO perspective, explaining that, when we use them as the headings and main navigation on the site, the search engines don’t know what to do.
  • Graphic Design Theory: 50 Resources and Articles – Noupe
    But spending some time on the theory behind the graphic design principles we use every day can expand our design horizons. It can open up new avenues of creativity and experimentation that can lead our designs from just good, to fantastic. On that note, below are 50 excellent resources and articles that discuss graphic design theory, including layout, color theory, and typography. Feel free to share additional resources and articles in the comments.
  • Website Response Times (Jakob Nielsen’s Alertbox)
    Slow page rendering today is typically caused by server delays or overly fancy page widgets, not by big images. Users still hate slow sites and don't hesitate telling us.
  • Using Stories for Design Ideas
    When we say that the design must “tell a story,” we are not just talking about games or interactive fiction, or even about turning a work application into an adventure (“Conquer the benefits allocation maze…”). Instead, we mean the kind of stories that help you create new designs. These stories are used to make you think of new possibilities, give you the tools to encourage a self-reflective kind of thinking—design thinking—or so you can imagine designs that will improve the lives of other people. Stories explore ideas from user research.
  • Faceted Navigation: Layout and Display of Facets " Experiencing Information
    Overall, my interest in faceted navigation stems from the development and organization of workshop material on the subject. The intent is to address the primary questions designers face and identify possible solutions and directions. Where known, I’ve attempted to cite relevant literature, which is proving to be thin and/or indirect.
  • How To Engage Customers In Your E-Commerce Website
    One of the most influential factors in our buying decisions is the opinions of our friends and relatives. Likewise, a large majority of online shoppers now trust what other customers say about the products they buy more than the e-tailers themselves. The reason is that we trust people who are “on our side,” even if we do not know them personally.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

  • Why your conversion rates no longer matter – iMediaConnection.com
    The ultimate measure of a website's success is its conversion rate — the percentage of visits that resulted in a sale or an inquiry. It is supposed to measure the degree to which the site converts visitors into customers. As such, it is deemed to provide the ultimate assessment of whether a site is successful or not. In a single number, it captures the appeal of the design, the ease (or otherwise) of navigation, the effectiveness of the sales pitch, and all the other factors that affect a visitor's willingness to buy from you.
  • iPhone UX Reviews » Blog Archive » iPhone App Usability Heuristics
    Heuristic evaluations involve systematically inspecting a user-interface and judging its compliance with a set of heuristics. This method is a fast and effective way to identify usability flaws, however, the widely used heuristics put forth by Jakob Nielsen were originally created for desktop software. As a result the language and examples are not always appropriate for other platforms. Over the years, researchers and practitioners have evolved and expanded the heuristics to meet their needs. While there are many noteworthy efforts, nearly all of them were created before the iPhone was developed. With that in mind, I attempted to adapt Nielsen’s heuristics for the iPhone.
  • How do you find usability testing participants? « Product Management Tips by Gopal Shenoy
  • Facial Avoidance in Page Design « People & Technology
    The Fidelity studies show that not only were users disinclined to look at facial images of the type shown in Figure 1, but that a significant number of users were unable to find the text immediately adjacent when given a task requiring that information.
  • Screening out liars from your user research- 90 Percent of Everything
    The whole point of user research is that you get to observe real members of your target user group interacting with your product. However, the cash incentive that you offer – typically £50 for an hour – is compelling enough to make some people bend the truth, and this is compounded by the chain of people involved in the recruitment. For example, if you outsource a research project to a UX consultancy, they will probably outsource the recruitment to a specialist agency, who in turn will may outsource to a number of independent freelancers. As the client sitting on the receiving end, you have to be confident that it’s being carried out in a rigorous way.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

Here is a selection of bookmarks for May 12th:

  • How To: Prepare For A Pitch Over The Phone | Matt Singley | Social Media Optimization
    I advise companies about how to optimize social media for brand exposure, adoption and support. Because of this I am constantly talking to potential clients on the phone, discussing their goals and desires for an effective online campaign. If you are in the business of consulting or are thinking about moving in that direction I’ve put together a short list of tips and tricks for preparing for that phone call, because as I’ve learned the hard way, if you aren’t prepared you’re not going to get the job. With the economy in the condition it is, every call is critical.
  • Refactoring the User Experience :: UXmatters
    The ability to take a broad view of the world and incorporate lessons learned from other disciplines distinguishes the best practitioners in any field. As UX professionals, there is much we can learn from good software engineering practice, which maps a team’s understanding of a problem at a human level onto the implementation of a technical solution. The essence of good software engineering practice is effective user experience—from developing the high-level design documentation that describes how the main elements of a system interact to its implementation in clearly written code. Though the relationship between software engineering and user experience is not always an easy one, software engineers and UX professionals share some common goals. Both have a vested interest in producing systems that are useful and usable.
  • Making $10,000 a Pixel: Optimizing Thumbnail Images in Search Results :: UXmatters
    In search results, the old adage a picture is worth a thousand words rings true. When it comes to making your search results more efficient to use, more relevant, and more attractive, images reign supreme. There is simply nothing else on your search results pages that can come close to offering the same potential as thumbnail images for dramatically increasing your conversion rates and revenues.
  • Ten inexpensive tips to improve user experience | Blog | Econsultancy
    At TechCrunch’s Geek ‘n Rolla event last week, I managed to have a quick chat with Leisa Reichelt from Disambiguity, following her great presentation about “Why you can’t NOT afford good user experience”.
  • The Value of User Experience (from Web 2.0 Expo Berlin 2008)
    Companies and brands should think about (user) experience to find new competitive edge for their business. Better experiences create more value for users, which can be in turn transformed into business value for the company.

Please do feel free to suggest other related (and unrelated ones)!