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I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• Navigating disagreement: How to keep your eye on the evidence
  Heeding others' impressions often increases accuracy. But "agreement" and "majoritarianism" are not magic; in a given circumstance, agreement is or isn't useful for *intelligible* reasons.
• Content Strategy for Everybody (Even You)
  Web content is the meat in the sandwich, not the icing on the cake. Too often, organizations build websites and then neglect the content, letting it languish, unread and unloved. Even during website redesigns, the editorial process gets short shrift in favor of building shiny new features and creating fancy new designs. Thinking about the content is always left until the last minute, always thought to be “somebody else’s problem.”
• Eight Short Studies On Excuses
• Designing for Social Interaction – Boxes and Arrows: The design behind …
  It took both the telephone and the mobile phone 15 years to amass 100 million users, but Facebook did it in 9 months. We see more and more people becoming connected on online social networks, and it seems our networks are growing exponentially. But the reality is, social networks rarely add to our number of connections. We’ve already met almost all the people we’re connected to on social networks. We’re already connected to these people offline. Social networks simply make the connections visible. For example, we often connect with old school friends, and catch up over a couple of wall posts. But rarely do we continue the conversation once we’ve connected, and over time we forget that the connections exist. In fact, Facebook users often have no interactions with up to 50% of their connections.1 When we study how people are interacting on social networks, we see that most interactions are with a very small subset of the people we’re connected to.
• Case study of agile and UCD working together – Boxes and Arrows: The …
  Large scale websites require groups of specialists to design and develop a product that will be a commercial success. To develop a completely new site requires several teams to collaborate and this can be difficult. Particularly as different teams may be working with different methods.<br />
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  This case study shows how the ComputerWeekly user experience team integrated with an agile development group. It’s important to note the methods we used do not guarantee getting the job done. People make or break any project. Finding and retaining good people is the most important ingredient for success.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• How Companies Can Use Sentiment Analysis to Improve Their Business
  Automated sentiment analysis has recently been the focus of an intense debate in the blogosphere. How accurate is it? What is the methodology? In what context is it useful for a business or a brand?<br />
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  Sentiment analysis can be very useful for business if employed correctly. In this article, I will attempt to demystify the process, provide context, and offer some concrete examples of how businesses can utilize it.
• More from Eyjafjallajokull – The Big Picture – Boston.com
• Stopping shopping cart abandonment
  A good checkout process allows customers to quickly and easily make their purchases online without feeling overwhelmed or confused. However, it’s not uncommon for online retailers to face shopping cart abandonment rates of well over 50%. Implementing a single-page checkout is a natural first step for retailers looking to reduce their abandonment rate, but there are other factors that drive customers away from the checkout process.
• Design Patterns: Faceted Navigation
• Ubiquitous Service Design
  The difference between products and services is more than semantic. Products are tangible objects that exist in both time and space; services consist solely of acts or process(es), and exist in time only. The basic distinction between "things" and "processes" is the starting point for a focused investigation of services. Services are rendered; products are possessed. Services cannot be possessed; they can only be experienced, created or participated in. Though they are different, services and products are intimately and symbiotically linked.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• Visualising Usability Test Results
  How can users quickly create a timed transcript of any video on the web? That’s Mozilla’s latest design challenge, in collaboration with the Participatory Culture Foundation, challenges teams to design an intuitive interface for creating and improving subtitles for any video on the web. In this article I’ll share some ideas on how to interpret usability testing results like those presented by the Mozilla Labs team.
• User-Generated Content: Embracing Social Networking to Deliver More Engaging Technical Documentation
• Growing the UX Management Community
  As User Experience matures as a discipline and grows in influence in the business community, UX leaders need to support one another by sharing their insights with their counterparts in other organizations…
• Planning your UX Strategy
  A strategy is a set of coordinated, orchestrated, planned actions, or tactics, which will take you along a journey to reach a desired future state, over an established period of time. Design objectives are conditions or outcomes that a project must meet, often of tactical nature. User experience (UX) strategy shouldn’t therefore be confused with design objectives. This article is about how to plan and coordinate actions to organisationally achieve good UX.
• Strong, Weak, & Temporary Ties
  Paul Adams, UX researcher at Google, is studying what sorts of relationships people have online. His latest piece, Designing for Social Interaction: Strong, Weak, & Temporary Ties shows how people mostly use social networks to map their life, not create a whole new online one:
• Perception of Fonts: Perceived Personality Traits and Uses
  This study sought to determine if certain personalities and uses are associated with various fonts. Using an online survey, participants rated the personality of 20 fonts using 15 adjective pairs. In addition, participants viewed the same 20 fonts and selected which uses were most appropriate. Results suggested that personality traits are indeed attributed to fonts based on their design family (Serif, Sans-Serif, Modern, Monospace, Script/Funny) and are associated with appropriate uses. Implications of these results to the design of online materials and websites are discussed.
• The Holistic Web " Taxonomy vs Folksonomy
  A folksonomy makes a heap of sense on the internet where there is no central governing body, and even if there was, it would probably be widely ignored. However, internally to a company, it’s a different story. Does a folksonomy make sense, or is a taxonomy a better way to go?

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• VisualDNA™ – We transform unknown users into known users
  Users profile themselves by taking one of our highly viral image quizzes – Our API sends the user's personality, interests, and purchase intent to your site – Your site is then able to provide more relevant content to the user
• Selling UX to small business
  It’s 2010 and everyone loves usability, right? It may may look that way from our comfortable perches atop the blogosphere, but if you’ve tried to sell usability services to small businesses, you know that it can be a frustrating and time-consuming experience.
• Designers, meet Agile
  As an interaction designer working in an Agile environment, I’ve recently been asked by several colleagues in non-Agile arenas – folks in agency settings, consultancies, or in-house software companies – what it’s really like in terms of design workflow and output. Their questions have touched on everything from the day-to-day differences to the quality of the designs coming out of the process, and their perspectives have ranged from casual-and-curious, to scared-and-skeptical (e.g., “Oh, it’s just a fad” and “There’s that vast Agile agenda again.”)
• Why User Competency Matters in Social Design
  In designing for social participation, we can consider user goals and needs — even interests, features, functionality, adoption and scaling issues. Best practices and popular ways of using social media guide us in our decisions. But there’s a basic concern we seem to often overlook: “What is the user good at?”
• interactions magazine | Technology First, Needs Last: The Research-Product Gulf
  I’ve come to a disconcerting conclusion: Design research is great when it comes to improving existing product categories, but essentially useless when it comes to breakthroughs. I reached this conclusion through examining of a range of product innovations, most especially looking at those major conceptual breakthroughs that have had a huge impact upon society as well as the more common, mundane, small, continual improvements. Call one a conceptual breakthrough, the other incremental. Although we would prefer to believe conceptual breakthroughs occur because of a detailed consideration of human needs, especially fundamental but unspoken hidden needs so beloved by the design research community, the fact is that it simply doesn’t happen.
• The Virtues of a UX Professional
  UX professionals can be an egotistical lot. We like to think that only certain people with certain qualities can do what we do. Not everybody has the right stuff to fly to the moon or storm the beaches at Normandy. And in a similar way (sort of) not everybody has what it takes to create great user experiences.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• Designing Superior Shopping Experiences | UX Magazine
  Imagine shopping in a store where the displays never change. Customers select items by browsing through monolithic aisles of products. Store displays are minimal and uninteresting. Items in the displays are hard to find or even unavailable. This doesn't seem like a great shopping experience, does it? Yet this is what online shoppers experience (and accept as standard) on many large e-commerce sites.
• Usability Marathon. Tim Bosenick. Measure User Experience
  Qualitative studies allow receiving quick and valid feedback that is needed during the development process of an interface. Another reason is that qualitative tests are usually cheaper than tests with a larger sample size. But this larger sample size is needed when it comes to really «measure» user experience.
• Juicy Studio: Developing sites for users with Cognitive disabilities and learning difficulties
  When people think about accessibility of web content, there's a tendency to concentrate on people with visual impairments. People with cognitive impairments and learning difficulties are often overlooked.

  This article by Roger Hudson, Russ Weakley, and Peter Firminger, examines the types of problems visitors may encounter when using the web, with insightful and practical suggestions on how to develop websites that are inclusive for people with cognitive impairments and learning difficulties.

• Study: Males vs. females in social networks | Royal Pingdom
  Have you ever wondered how many of Twitter’s users are women? Or men? What about Facebook, MySpace, Digg, LinkedIn, and other sites in the social media sphere?
• Accessible Colour Schemes
  Choosing a colour scheme for a website can be a challenge, but what about choosing an accessible colour scheme? By this we mean a colour scheme that provides sufficient contrast between the foreground and background colours to ensure that the text is legible. The aim of this website is to suggest some colour combinations that meet accessibility guidelines and demonstrate that website colour schemes don't have to be boring to make them accessible.

Please do feel free to suggest other related (and unrelated ones)!