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I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• Think Vitamin » Building User Loyalty
  Loyalty. Super hard to get, super easy to lose. Especially today when the consumer has so much choice and so much power. Never before have they been able to compare, research, and discuss their purchasing choices like they can today. So what can you do, particularly as a web brand, to create and grow loyalty?
• Using Accessibility and Usability to Increase Conversion Rates | Design Reviver
  There is a plethora of ways to increase conversion rates, but a couple of ways are often disregarded as important, when they truly are. In order to show the importance of accessibility and usability, here we’re going to take a look at a variety of tips that’ll help increase conversion rates through them.
• Finding the Balance: Users’ Needs Vs. Clients’ Wants | UX Booth
  You all know the project. After months of working with your client’s web team consisting of a web developer and a marketing manager, the project has gone seemingly well. The client is happy and you are happy. You have clocked up months of research into who the users are and what their objectives are, and have transformed the userflows into wireframes and a working prototype. Concepts have been designed and you are proud of what you have created.
• User Centred Design – Infographic Poster by Pascal Raabe
  THE CENTRAL PREMISE OF USER CENTRED DESIGN IS THAT THE BEST DESIGNED PRODUCTS AND SERVICES RESULT FROM UNDERSTANDING THE NEEDS OF THE PEOPLE WHO WILL USE THEM. —Design Council
• 8 Must-see UX Diagrams | UX Booth
  If you’re new to the field of user experience design, welcome! There’s plenty to see and do around here. And although many brilliant contributors have come before us, there’s actually not too much to catch up on—if you know where to look. Because pictures are worth so much, illustrated diagrams have served a critical role in our community.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• 7 Ways to Increase User Participation
  Running a site doesn't only require Web development skills. Any site where the users can add content and communicate with each other requires a great deal of care and attention if it's going to be a success.
• Presentation Zen: Presentation: A few minutes with John Cleese on creativity
  Below is an excellent 10-min video clip from a presentation by John Cleese expressing a few of his ideas on creativity. One of the main problems for many of use today is that we are always in a hurry and our minds are a bit scattered juggling many balls in the air.
• The 5 habits of highly effective field researchers
  You may not get many chances to visit and observe your customers at their place of work, so you want to make the most of the opportunity. But what’s the best way to run a site visit? Highly effective field researchers show 5 specific behaviours. They create a focus question, audio record the sessions, take photographs of the environment, take notes and write up a short summary of the observation immediately
• Three Reasons Why Persuasive Design Isn’t Enough to Influence Change :: UXmatters
  Persuasive design is designing to change people’s behavior, or actions. This design movement fascinates me, and I’m jump-up-and-down thrilled to see it get more attention lately. Forbes recently ran an article about Jon Kolko, creative frontman at Frog Design, and his perspective on persuasive design. Kolko noted:
• Faceted Navigation: SEO and Facets « Experiencing Information
  Faceted navigation, when done well, can help customers find what they are looking for quicker and in a more satisfying way. This is good for business and for the bottom line. After all, customers can’t buy what they can’t find.
• Why mobile is vital for in-destination bookings | Tnooz
  We have always known that activities tend to be the last thing that people book when they go on holidays.<br />
  For the most part this is due to two important factors:<br />
  <br />
  For online travel agency sites that provide airport transfers and activities, these offerings are treated as an add-on at the end of the booking after flight, hotel and car. This makes it very easy to skip during the booking process.<br />
  <br />
  The majority of in-destination offerings are not available online. The ones that are provided are generally consolidated through multiple aggregators, such as a local destination marketing company and then the OTA.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• interactions magazine | Solving complex problems through design
  What is it about design that makes it so well suited to solving complex problems? Why is design thinking such a promising avenue for business and government tackling seemingly intractable problems?
• Ten Things Your Employees Wish You Knew About Them | Fast Company
  If you think it's tough being a manager these days, try being an employee. Most are in the position of having to go with the flow because of the current economic conditions. But that doesn't necessarily mean they do so with a smile on their face. Here are ten things your employees wish you knew about them:
• Perception and the design of forms – Part 5: Proximity – Formulate Information Design
  This is the fifth article in our series about visual perception and the design of forms. We're focusing on 6 relevant principles of human perception, namely:<br />
  <br />
  Characteristics (things that are an aspect of a single object)<br />
  Shape<br />
  Size<br />
  Colour<br />
  Relationships (things that are about how multiple objects relate)<br />
  Figure/ground<br />
  Proximity<br />
  Similarity
• Why Users Fill Out Forms Faster With Top Aligned Labels | UXMovement.com
  Imag ine a user who is really excited about your prod uct or ser vice. They’re ready to sign up, so they go to your form page and start fill ing out their infor ma tion. The way you align your labels with your form fields can affect how easy it is for users to fill out the form. Do you want to give users a quick, easy and pain less expe ri ence or do you want to give them a has sle? If you want to make their expe­ri ence quick, easy and pain less, con sider using top aligned labels for your form fields.
• Use the 80-20 Rule to Increase Your Website’s Effectiveness
  80-20 rule proponent and analytics wizard Tim Ferriss has a website optimization case study of how an 80-20-optimized website received a 20%+ higher conversion rate.
• Ocado: Delivering on User Experience | UX Booth
  Good user experience design is about ensuring that at each point of engagement with your product, company, or service, you are crafting positive interactions. It is goal-oriented and outcome-focused because at each stage you are ensuring that users can easily achieve their objectives.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• Think Vitamin » Fred Wilson’s 10 Golden Principles of Successful Web Apps
  In February 2010 Fred Wilson, a New York based tech investor, spoke at the annual Future of Web Apps Miami conference. His talk, clocking in at just under 30 minutes, looks at his top 10 principles for creating a successful web app. A full transcript is available below.
• Memory Inception: Three Keys To Creating A Great User Experience For Your Product
  Ever read a great book? What do you remember about it? Maybe a few dramatic moments, some wild story twists, and most definitely the ending. Your product is just like a book. You’re telling a story to your customers and they’ll remember only a select few moments from what you tell them. What are these moments? Can you use these moments to plant a memory in a customer’s mind?
• Russia in color, a century ago – The Big Picture – Boston.com
• Now that the oil well is capped… – The Big Picture – Boston.com
• How the top ten airlines in the world use Facebook | Tnooz
  US-based Delta Airlines secured nothing if only bragging rights last week when it unveiled the world’s first airline booking engine within Facebook.<br />
  Obvious questions came over its effectiveness as a marketing tool, value to the consumer, impact on its existing booking channels and integration (or not) with existing social media features on Facebook.<br />
  The answers to all of these take nothing away from the fact that Delta is taking Facebook seriously and its move is likely to trigger a wave of similar applications being launched by other airlines.<br />
  But what of the other leading airlines around the world?
• disambiguity » Adaptability – Essential Soft Skills for User Experience Practitioners
  As User Experience practitioners, we spend an inordinate amount of time thinking about the skills we don’t have or have enough of and trying to acquire them.

Please do feel free to suggest other related (and unrelated ones)!

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

• User Experience Books for Beginners | UX Booth
  Through @uxbooks, my twitter feed for all things UX book related, I regularly get asked to recommend books to people, and more often than not its to suggest entry level publications. Normally, when I’m feeling particularly lazy, my default response is to point them in the direction of the seminal book ‘Don’t make me think‘ by Steve Krug.
• Dark Patterns: Black Hat, Anti-Usability Design Patterns
  This pattern library is dedicated to Dark Patterns: user interfaces that have been designed to trick users into doing things they wouldn’t otherwise have done.
• SLICE-B Experience Evaluation « Temkin Group
  Temkin Group has created an expert review methodology that can be used to evaluate experiences within and across any channel (Web, IVR, phone, store, etc.). It consistes of 12 criteria across these areas of an interaction:
• jQuery Mobile | jQuery Mobile
  A unified user interface system across all popular mobile device platforms, built on the rock-solid jQuery and jQuery UI foundation. Its lightweight code is built with progressive enhancement, and has a flexible, easily themeable design. Project strategy
• Ignore UX at your peril

Please do feel free to suggest other related (and unrelated ones)!