Where did the Marks & Spencer website relaunch go wrong?

https://econsultancy.com/blog/65244-where-did-the-marks-spencer-website-relaunch-go-wrong

The psychology of colour in persuasion.

Colour psychology: how colours influence the mind

http://www.psychologytoday.com/blog/habits-not-hacks/201408/color-psychology-how-colors-influence-the-mind

The Landing Page Punch that Will Boost Conversions

http://www.neurosciencemarketing.com/blog/articles/landing-page-punch.htm

NFC-Based Mobile Payments Said to Be a ‘Hallmark’ Feature of iPhone 6

http://www.macrumors.com/2014/08/28/wired-nfc-mobile-payments/

Amazon Updates Their Login Screen For The First Time In A Decade

http://www.fastcodesign.com/3035030/fast-feed/amazon-updates-their-login-screen-for-the-first-time-in-a-decade

Google Wing: Google’s drone delivery project

http://mashable.com/2014/08/28/google-project-wing-drone-delivery-australia/

and

http://www.theguardian.com/technology/2014/aug/29/google-joins-amazon-in-testing-home-delivery-drones

 

Designing Connected Products

http://madebymany.com/blog/designing-connected-products

 

 

The dark side of ecommerce

http://econsultancy.com/uk/blog/62619-the-dark-side-of-ecommerce

 

 

Tracking the Behavioral Targeted Ad Debate

http://behavioraltargeting.biz/tracking-the-behavioral-targeted-ad-debate

 

 

How The Future Of Google Search Is Leaving iPhone Users Behind

http://www.fastcodesign.com/1672463/how-the-future-of-google-search-is-leaving-iphone-users-behind

 

 

YouTube’s 20 Most-Shared Ads in April

http://mashable.com/2013/05/03/youtube-april-shared-ads

 

 

Apple Begins Countdown to 50 Billion App Store Downloads

http://www.macrumors.com/2013/05/02/apple-begins-countdown-to-50-billion-app-store-downloads

https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewMultiRoom?cc=gb&fcId=638257170

 

 

How to do a Hotel website:

http://www.bgoperator.ru/amathus/

 

 

I recently had to present how “UX” works here at TUI UK, and in that I outlined the mission statement for what the team does. Our modus operandi as it were. This morning, I was asked for a definition of UX for use in a high level business document, so I extended my UX mission statement, and gave this as a definition:

We take a business problem and craft elegant, beautiful and effective, customer-centric and commercially beneficial solutions. We follow a methodological process, from qualitative and quantitative research all the way through to rapid prototyping and testing, resulting in well thought out, evidence based and validated solutions.

 

I know that it doesn’t go through all the steps between research and testing (sketching, co-design, paper prototyping etc. etc.), not does it outline the types of research or types of testing (formative, summative, usability, BERT etc.) – but I think that, for a business stakeholder, it gives a nice vignette of what we of.

What do you think?

Continue Reading →

 

 

 

How Do Users Really Hold Mobile Devices?

http://www.uxmatters.com/mt/archives/2013/02/how-do-users-really-hold-mobile-devices.php

 

Creating Savvy and Sophisticated User Experiences through Personalization

http://uxmag.com/articles/creating-savvy-and-sophisticated-user-experiences-through-personalization

 

 

Logical Breakpoints For Your Responsive Design

http://www.smashingmagazine.com/2013/03/01/logical-breakpoints-responsive-design/

 

 

Prioritizing Performance in Responsive Design

http://bradfrostweb.com/blog/post/prioritizing-performance-in-responsive-design/

 

 

 

Video of the week:

 

A new take on the interview process: Heineken – The Candidate

 

 

10 brilliant examples of responsive design in eCommerce
 http://econsultancy.com/uk/blog/61824-10-brilliant-examples-of-responsive-design-in-ecommerce

 

Teaching user experience with Lego
http://shortboredsurfer.com/2012/12/teaching-user-experience-with-lego/ 

 

Trends in User Experience
http://www.uxmatters.com/mt/archives/2012/12/trends-in-user-experience.php

 

Five Big UX Topics in 2012
http://boxesandarrows.com/five-big-ux-topics-in-2012/ 

 

Picture of the Week (Tom Fishbourne):