User Experience, Usability and Design links for March 11th

I bookmark a lot of pages and sites which I find interesting, inspirational and informative every day! I’d like to share some of them with you here. In general they are about user experience, usability, UCD, accessbility and design. In general, but not always!!

  • Designing for Service: Creating an Experience Advantage
    We are surrounded by things that have been designed—from the utensils we eat with, to the vehicles that transport us, to the machines we interact with. We use and experience designed artifacts everyday. Yet most people think of designers as only having applied the surface treatment to a thing conceived by someone else.
  • OpenHallway: Unmoderated remote usability testing with screen recording
    Inspired by the 5 second test, a lot web-based services have cropped up to support remote usability testing. In the past few years, I've been experimenting with some of these to conduct super small, unmoderated remote usability testing sessions. I've used Morae extensively in the past, but for most of my needs, that's like using a sledgehammer on a pushpin.
  • Prototyping with Omnigraffle: show/hide annotations " Fuzzy Thoughts
    We use Omnigraffle Pro to generate prototypes and wireframes from one source document. It allows us to link elements (buttons, page regions, etc.) to different pages within the same document, or to run scripts. We can then export a PDF or HTML version of our static wireframes into a clickable prototype easily
  • Calls to Action
    Causing action through persuasion: Attention; Interest; Desire; Action.
  • "What are you suggesting?" Using images to influence:
    Here’s a little trick from psychology. Let’s say we’re having a conversation and I want to nudge the conversation in a certain direction; I want to influence what comes to mind for you. To do this, I might try using associative priming. Basically, I’ll tell a few stories or inject specific language into our conversation that your brain will pick up on, bringing associated mental objects into short term memory. A few minutes later, I might ask you a certain question. If I’ve done a good job at priming, there’s a good chance I can predict how you might respond (I suspect this is one way magicians are able to predict what someone is thinking!).

Please do feel free to suggest other related (and unrelated ones)!

About the Author

An experienced, commercial and creative user experience professional with a proven record in UX leadership, strategy, people management, branding and innovation. Responsible for the design and delivery of several high profile, big brand web sites and enterprise software applications. All opinions here are my own.

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