Four key metrics for your brand to focus on
http://econsultancy.com/uk/blog/7363-four-key-metrics-for-your-brand-to-focus-on-2

Fundamental Guidelines Of E-Commerce Checkout Design
http://www.smashingmagazine.com/2011/04/06/fundamental-guidelines-of-e-commerce-checkout-design/

Six controversial topics in usability
http://www.measuringusability.com/blog/usability-controversy.php

When is learnability more important that usability?
http://www.uxbooth.com/blog/when-is-learnability-more-important-than-usability/

UK retailers are unresponsive on social media
http://econsultancy.com/uk/blog/7392-uk-retailers-are-unresponsive-on-social-media-channels-report

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